In honor of March Madness, Liz Pryor reflects on this season of coaching middle-school basketball. Her team navigated considerable adversity, and she saw a lot of improvement on (and off!) the court.

What is one of the most important elements of a discovery session? Keen insights? Not quite. A bingo on the consulting jargon card? Nope. Kim Ehrman argues that it is silence, so we can give space for everyone to think and truly learn from the discussion.

Kim Ehrman describes four key elements of FlexPoint discovery sessions, semi-structured conversations where we know the topic of interest but we truly don’t know what we’ll find out along the way.

Steven McPhee shares the importance of bridging the gap between perspectives as a way to build understanding. This goes beyond communicating clearly and extends to navigating different priorities among those in conversation.

Kim Ehrman shares details from a car running into her house and draws lessons learned for consultants and clients based on the experience.

Kim Ehrman and Michael Daehne share questions to ask in connecting the dots between four key digital topics and their people implications. We can increase the effectiveness of technology efforts by designing them around their impact on people.

Kim Ehrman and Michael Daehne share reframed -- and sometimes counterintuitive -- perspectives on critical business topics like integration, work-life balance, and career advancement.

Building on learnings from a recent Inflect podcast, Kim Ehrman shares how to define desired metrics vividly enough to collaborate with Analytics and IT teams to create or gain access to them.

Michael Daehne argues that teaching -- rather than explaining -- big technology concepts drives more long-term success. He shares five tactics to teach ideas, including being clear on why the topic matters, identifying learning objectives, and more.

A project kickoff meeting can be boring, or it can be helpful. Kim Ehrman shares why it’s good to embrace pointed feedback plus how the FlexPoint Consulting team creates the conditions for productive heat in project kickoff meetings.

Kim Ehrman uses vacation coverage examples to illustrate how we can use the “five whys” approach to understand the root causes of a challenge and address them in a proactive manner.

Many of us feel like we spend a lot of time talking about work but not actually making progress toward our goals. Kim Ehrman shares how to shake up your typical ways of working and set up an almost-no-meetings week, focused on making progress.

The FlexPoint team was fortunate to work with the Girl Scouts of Central Texas leadership and board to craft a three-year strategic plan and roadmap. Paula Bookidis, CEO of GSCTX, shares a bit about her experience, and Kim Ehrman summarizes the effort.

If everything is a priority, how do you choose what to do first? Product management expert Pedro Cortez shares four ways to pick the next focus area, when finite resources leave more priorities than can be addressed right now.

When the choices ahead of you aren’t worthy of a business case or an Eisenhower Box (urgency compared with importance), Kim Ehrman shares three questions to ask as prioritization shortcuts.

Kim Ehrman shares the benefits of having a workday closeout routine, namely moving more peacefully into the rest of the day. Her routine includes reviewing completed items, setting goals for the next day, and noting three points of gratitude.

Kim Ehrman digs in on two key elements from a recent podcast with Biron Pickens: change leadership is leadership, and change management frameworks are a starting point, not the final answer.

Kim Ehrman reflects on research and personal experience that commends the powerful combination of generosity and leadership, particularly important in addressing the challenges inherent in

business transformation.

Business Transformation Consultant, Henry Howard, shares stories from his rewarding experience volunteering with Habitat for Humanity on Saturdays and many lessons learned on the construction site that translate to consulting and vice versa.

Business Transformation Consultant, Henry Howard, shares tried-and-true techniques throughout a ten-stage process of selecting and implementing an enterprise platform. This comprehensive post covers everything from negotiating, scoping, migration, and celebrating after launch.