What is one of the most important elements of a discovery session? Keen insights? Not quite. A bingo on the consulting jargon card? Nope. Kim Ehrman argues that it is silence, so we can give space for everyone to think and truly learn from the discussion.

Kim Ehrman describes four key elements of FlexPoint discovery sessions, semi-structured conversations where we know the topic of interest but we truly don’t know what we’ll find out along the way.

When the choices ahead of you aren’t worthy of a business case or an Eisenhower Box (urgency compared with importance), Kim Ehrman shares three questions to ask as prioritization shortcuts.

Business Transformation Consultant, Henry Howard, shares tried-and-true techniques throughout a ten-stage process of selecting and implementing an enterprise platform. This comprehensive post covers everything from negotiating, scoping, migration, and celebrating after launch.