Kim Ehrman uses vacation coverage examples to illustrate how we can use the “five whys” approach to understand the root causes of a challenge and address them in a proactive manner.

Kim Ehrman shares five targeted investments for CIOs to include in the 2024 budget, focused on helping teams deliver better and setting IT up for long-term success. These include an IT Strategy Workshop, a Demand Management Optimization effort, and more.

Rachel Rubin reflects on how to avoid workarounds in architecture and code based on her experience in consulting and technology firms. She recommends fostering a culture that prioritizes clean coding and building in safeguards like tech debt clean-up sprints.