Our Podcast
In the Inflect podcast, the FlexPoint Consulting team talks with clients and colleagues about navigating the critical inflection points of business and life. Hosted by Founder and CEO, Michael Daehne, these conversations reflect decades of experience with business transformation, curiosity in seeking out perspectives, and a sense of humility and good cheer through it all.
Leading IT as a Trusted Business Partner
Michael Daehne hears from Rahoul Ghose, Chief Information Officer at ECMC Group, about his efforts to lead IT as a trusted, business-aligned partner. They dig into building credibility, developing empathy, and practicing the kind of ownership that earns trust across an organization. Rahoul shares how he’s working to systematize what’s working well, so that it will endure for many years to come.
Introducing the FlexPoint Community Investment Program
In a special mini episode of Inflect, Kim Ehrman, Director of Business Transformation, makes a special announcement from the FlexPoint Consulting team. The new FlexPoint Community Investment program includes three unique ways for non-profit and community organizations to receive strategic consulting, totally free of charge, including strategic advisory, strategic planning workshops, and flexible project work.
Leading Teams through Complex Transformations
In our second fireside chat, FlexPoint Consulting Founder & CEO Michael Daehne talks to Dan Ritch, CEO of SunStream Business Services, about Dan's journey as a technology and business leader and his pearls of wisdom for leading teams through complex digital transformations.
“Transforming core processes — our secret sauce — can be a big differentiator. That reminds me of The Process Edge by Peter Keen. He discussed leaning into identity processes to find a competitive advantage. It’s important to make sure you’re always looking forward. I ask myself: what is the process differentiates us, and how do we capitalize on that?
Often, you do have to transform that process over time because the market changes, and the world changes around us.”
Excelling in Transformation Leadership with Steve Abernathy, VP of Service Excellence & Advanced Analytics at Archrock