Our Expertise

Business transformation draws on wide-ranging areas of expertise, both around concepts like cloud modernization & proven business strategies and on techniques like methodologies & best practices. FlexPoint has expertise across both of these spectrums, and we’ve worked with clients to apply best practices to their specific needs.

Demonstrated Capabilities

Our team has been there and done that helping countless organizations navigate the challenges and opportunities presented by nearly infinite computing power, customer expectations, and connected communities. We can help you, too.

Ask about our experience with:

  • Considering proven strategies like harnessing network effects, adding subscription offerings, vertically integrating, and more for their suitability for your business

    Conducting industry analysis and competitive benchmarking

  • Working with you to envision how digital tools can unlock new opportunities

    Understanding your customers’ experience and priorities

    Testing the art of the possible with your subject matter experts to see what meets the most important needs

    Embedding operational excellence in support of the new vision by aligning strategy, organizational structure, processes, and systems

  • Leveraging machine learning and generative AI for practical impact

    Defining generative AI use cases and business strategy

  • Understanding opportunities to transition legacy technologies to modern offerings

    Taking a practical approach to modernization, starting with key stakeholders’ current pain points and future needs

    Navigating the various “as-a-service” options with pointed questions to maximize your success with a reasonable investment

  • Stitching together disparate data sources

    Identifying actionable insights through reports, dashboards, and data analysis

    Prioritizing master data management early for maximum effect

Proven Techniques

We have deep expertise in the techniques that enable business transformation, and we are constantly evolving and expanding our expertise based on changing industry dynamics and technology trends.

We frequently leverage our expertise and experience to:

  • Visioning & Strategy Definition

    Strategic Planning

    Discovery & Requirements Definition

  • Talent Management

    Organizational Change Management

  • Process Improvement & Automation

    Program Management

    Project Management

    Agile Frameworks & Methods

Read more about our experience and expertise

See our blog, or click on a specific post below

Hear from our clients and colleagues

In the podcast Inflect, the FlexPoint Consulting team talks with clients and colleagues about navigating the critical inflection points of business and life.

Hosted by Founder and CEO, Michael Daehne, these conversations reflect decades of experience with business transformation, curiosity in seeking out perspectives, and a sense of humility and good cheer through it all.

Listen

Find all the episodes on our podcast page.

Follow

Find Inflect on Apple Podcasts and Spotify.

Understand our client experience

Aspirational yet achievable digital transformation roadmaps that guided years’ worth of progress. Core platform vendor selection and program management through successful implementation. Trusted, impartial advice to level up a new executive’s leadership.

All of these are outcomes of FlexPoint clients.

Dig deeper on areas of interest

Curious for our point of view on hot topics like using AI for tangible benefits, actually realizing the value of mergers, and more? We’ve compiled recommendations, frameworks, and resources across several areas of interest to get things started.

AI & Automation

It’s nearly impossible to miss the hype around generative Artificial Intelligence (AI) and automation, but it can seem like technology is advancing too quickly to keep up with. If you find yourself wanting fewer complicated techy words and more practical advice, you’ve come to the right place.

The FlexPoint team is passionate about deploying technology in the service of people. So, while we are indeed keeping up with the latest generative AI models, we’re far more concerned with how these advances in technology can serve you and your team. We’ve been through many hype cycles before, and we know how to understand your business needs, match those to potential technology enablers, and chart an achievable path forward.

Read on for our five principles for AI-related initiatives, plus an assessment to determine your best next steps with AI and example use cases to get your creativity flowing.

M&A Integration

A lot of effort typically goes into the consideration, due diligence, and commercial aspects of mergers and acquisitions, but the integration phase after deal close can be underestimated in its complexity and duration. Integration can include everything from employee resistance to leadership attrition, from duplicative processes to fragmented technology, and from operational oversights to cultural clashes.

The punchlist from deal discussions through close and well beyond can see endless. So, we’ve identified the critical activities to prioritize throughout the process, separated by focus area — people, process, and technology — because each deal differs in its mix and intensity.

See more on how we work with clients to protect deal value and help employees from both organizations feel heard, valued, and engaged.

IT Leadership Alignment

Technology is both the reason for disruption throughout many industries and part of the solution to remaining relevant for years to come. According to a recent survey, 82% of CEOs believe their average competitor won’t be in business in ten years unless they update their business model. And over 70% of executives intend to use technology to make these structural changes.

That makes it even more important for IT leadership to be aligned — within the technology team, with business leaders, and with the executive team. Alas, this is easier said than done.

See more on how we actually get on the same page, along with additional resources on driving alignment throughout various stakeholder groups.

Platform Modernization

Many organizations understandably take a cautious approach to modernizing platforms because most legacy systems are simultaneously complex, rigid, and business-critical. Despite the challenges, platform modernization can be a critical step for an organization to remain relevant to all stakeholder groups.

FlexPoint can help your organization answer the daunting questions of when, why, and how to modernize legacy platforms. More than that, we can work with you to deliver the platform(s) that will serve your organization for many years to come.

Read more on our approach, client success stories, and lessons learned from years of experience.