Blog
Insights and practical applications from the FlexPoint Consulting team around business transformation, technology modernization, process optimization, and more.
Copilot Catalyst Lesson 9: Building an AI-Enabled, AI-Ready Organization
Steven McPhee shares how the real goal of a Copilot Catalyst program is building strategic adaptability. AI toolsets will inevitably change over the coming years, but organizations who know how to learn and adapt will be able to take advantage of opportunities.
Copilot Catalyst Lesson 8: Curate a Business-First AI Strategy, Not an AI-First Business Strategy
Rather than start with AI tools and how they can provide value, Steven McPhee recommends identifying business challenges with an “AI blindfold” on and then seeing how AI can be of help.
Copilot Catalyst Lesson 7: Fertilizer Helps Growth; Crops Justify Funding
Steven McPhee provides a frame for thinking about AI investments: fertilizer, making the organization stronger without immediate impact, and staple crops, showing clear returns. He recommends a portfolio with both types of AI initiatives for long-term impact.
Copilot Catalyst Lesson 6: Copilot Is the First Step, Not the Destination
Despite the name, Steven McPhee describes how our Copilot Catalyst program isn't really about Copilot. Rather, it's about giving leaders a shared bootcamp experience with a common framework and hands-on practice with enterprise AI.
Copilot Catalyst Lesson 5: Culture is Contagious; So Is Resistance
AI adoption expert Steven McPhee discusses how direct reports follow what leaders model, so one skeptical VP can meaningfully slow down AI adoption. That's why we learned to cross-pollinate teams, share real stories, and work across departments.
Copilot Catalyst Lesson 4: You Get Three Chances to Make a First Impression
Steven McPhee shares the sobering insight that three good experiences create an advocate, while three bad experiences will create a vocal skeptic who stalls momentum across entire departments. That's why we engineer deliberate quick wins in AI adoption.
Copilot Catalyst Lesson 3: Teach People to Fish, Don't Give Them Cool Tips
Steven McPhee shares the insight that AI moves too fast for feature-based training to stay relevant, but fluency compounds forever. That's why we stopped teaching "click here, prompt this" and started teaching exploration, error recovery, and peer learning.
Copilot Catalyst Lesson 2: Sprint Beats Marathon
Steven McPhee shares practical takeaways from rolling out Microsoft 365 Copilot. This includes learning to start with a short, high-energy sprint, then pivoting to measured reinforcement.
Copilot Catalyst Lesson 1: Leaders Go First, or Nothing Goes Anywhere
Steven McPhee shares how enthusiasm cascades down from leaders’ own experimentation in Copilot adoption. Instead of a handful of high performers lobbying for a broader rollout, executives lead the charge and tell the story that keeps the investments flowing.
Enterprise Copilot Catalyst: Eight Things We Learned
Steven McPhee summarizes eight lessons learned from rolling out Microsoft 365 Copilot to a pilot group of twenty leaders. These aren’t theory or best practices. Just what actually worked.