Our Podcast
In the podcast Inflect, the FlexPoint Consulting team talks with clients and colleagues about navigating the critical inflection points of business and life. Hosted by Founder and CEO, Michael Daehne, these conversations reflect decades of experience with business transformation, curiosity in seeking out perspectives, and a sense of humility and good cheer through it all.
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A Human Approach to Technology Leadership
In this episode, Michael Daehne talks with Dan McDermott, Chief Information Officer at Tank Holding Corp., about lessons learned from mergers and acquisitions and Dan’s four principles of performance management, which guide him in selecting, managing, and developing talent. The lightning round includes Dan’s favorite activities outside of work, book recommendations, and what he’d be doing if he weren’t a technology leader.
“Transforming core processes — our secret sauce — can be a big differentiator. That reminds me of The Process Edge by Peter Keen. He discussed leaning into identity processes to find a competitive advantage. It’s important to make sure you’re always looking forward. I ask myself: what is the process differentiates us, and how do we capitalize on that?
Often, you do have to transform that process over time because the market changes, and the world changes around us.”
Excelling in Transformation Leadership with Steve Abernathy, VP of Service Excellence & Advanced Analytics at Archrock