Our Podcast
In the podcast Inflect, the FlexPoint Consulting team talks with clients and colleagues about navigating the critical inflection points of business and life. Hosted by Founder and CEO, Michael Daehne, these conversations reflect decades of experience with business transformation, curiosity in seeking out perspectives, and a sense of humility and good cheer through it all.
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Preparing for Business Transformation
Michael Daehne goes behind the scenes of preparing for business transformation with FlexPoint business readiness experts Pedro Cortez and Liz Pryor. They share what has worked well for them, as well as natural tensions to navigate throughout business transformation, based on their experience in consolidating tools in a merger, building custom software, leading major transformation programs, and more.
“Transforming core processes — our secret sauce — can be a big differentiator. That reminds me of The Process Edge by Peter Keen. He discussed leaning into identity processes to find a competitive advantage. It’s important to make sure you’re always looking forward. I ask myself: what is the process differentiates us, and how do we capitalize on that?
Often, you do have to transform that process over time because the market changes, and the world changes around us.”
Excelling in Transformation Leadership with Steve Abernathy, VP of Service Excellence & Advanced Analytics at Archrock