Technology CEO Developed a Winning Transformation Strategy
Incoming managed services technology CEO lifted the organization to new heights with a winning business transformation strategy
Driver
New CEO of a growing managed services firm needed advisory support and thought partnership in creating overall business strategy and roadmap to optimize people, process, and technology aspects of organization
Outcome
The managed services CEO had the information he needed to drive lasting change through the organization and customer base
Developed actionable transformation roadmap
Helped the CEO gain the trust of his customers and employees and get the right people in the right roles for the future
Initiated Agile transformation within PMO function
Approach
The FlexPoint Consulting team:
Conducted rapid assessment of organization’s people, process, and technology; collaborated with CEO to create compelling transformation vision and actionable roadmap
Stepped into Fractional Chief of Staff role to assist CEO in leading first phase of business transformation
Facilitated strategic planning workshops, led Board strategy discussions, and collaborated with functional leaders to ensure strategic priorities were executed on time and in the right way
Assisted CEO on strategic projects such as customer success, merger/acquisition evaluations, talent evaluations and hiring, and technology delivery approach
Services Highlighted
“In my current role as CEO at SunStream and in my previous role as CIO at Northmarq, I have worked closely with the FlexPoint team on several digital business strategy & business transformation initiatives.
FlexPoint is a true business partner. They have helped me create a strategic vision, map out business processes, identify technical requirements, and develop change management strategies to lift my organizations to new heights. Their guidance has been invaluable to me.”
— Dan Ritch, CEO at SunStream Business Services