AgTech CIO Reorganized to Drive Better Outcomes
CIO increased team performance and drove better outcomes for customers through rolling out a new IT operating model
Driver
New CIO needed help resetting and leveling up an IT team that was lacking accountability, clarity of roles and responsibilities, and project delivery discipline
Outcome
The technology team leveled up their team performance and delivered better outcomes for customers
Increased customer collaboration and trust almost immediately with new operating model
Materially increased project delivery rigor (on-time, on-budget, high quality) within a quarter
Placed the right lieutenants in the right roles to drive team performance
Approach
The FlexPoint Consulting team:
Partnered with CIO to quickly assess all aspects of current state IT organization, including people, process, and tools
Quickly developed near-term and long-term action plan to increase accountability, clarity of scope, and delivery discipline
Developed target operating model and portfolio-oriented org design to maximize customer collaboration and delivery accountability
Assisted CIO in communicating org changes and overall technology strategy to CEO, peers, and broader organization
Worked with Leadership Team to roll out new processes and delivery mechanisms (demand management, intake, project management, time-tracking, etc.)
Services Highlighted
Organizational Design Assessment and Implementation